Fundamentals
The three stability metrics that decide whether calls and games feel smooth, regardless of your Mbps.
Editorial Team
· 6 min read
Round-trip time in milliseconds. Under 30 ms feels instant; over 100 ms is noticeable in conversation.
Variation between pings. Under 10 ms keeps audio natural; higher values cause robotic voices.
Percentage of packets that never arrive. Above 1% and re-transmissions start to bite.
Fundamentals
Speed alone never told the whole story. Here is how download, upload, ping, jitter and packet loss combine into one number you can act on.
Troubleshooting
A methodical checklist that isolates whether the problem is your router, your channel or your provider.
Connections
Symmetry, latency and peak-hour behaviour across the three connection types most homes can choose from.
A full download, upload, latency and stability test takes under 30 seconds. No account, no install.